mmk022 Privacy Policy

Introduction and Purpose

mmk022 is a platform providing digital entertainment services for players in Myanmar. We take the security of your personal information very seriously, which is why we have established this policy.

This Privacy Policy is an official document that explains how your personal information is collected, for what purposes it is used, with whom it is shared, and how it is protected when you use mmk022's services.

By using mmk022's services, you are considered to have read and agreed to the terms of this policy. Please read it carefully, and if you do not agree, we encourage you to stop using our services.

Types of Personal Information Collected

We collect the following types of information in order to provide our services—

2.1 Information You Provide

• Your name, contact number, and email address provided when opening an account
• Date of birth information provided for age verification (21 and above)
• Financial account information related to deposit and withdrawal transactions (KBZPay, Wave Money, AYA Pay, CB Pay)
• Enquiries and personal details submitted through contact forms

2.2 Automatically Collected Information

• IP address, browser type and version
• Gaming history and financial transaction records
• Data collected from cookies and similar tracking technologies
• Records of the time and duration of service use
• Device identification information (Device ID)

2.3 Information Received from Third Parties

• Payment confirmation information from payment service providers
• Account registration confirmation of a referred friend (to the extent relevant to the referral programme)

Purposes for Using Personal Information

We use the personal information we collect only for the following purposes—

• Account registration, verification, and access management
• Processing and confirming deposit and withdrawal transactions
• Age verification to confirm users are 21+
• Maintaining fair play and platform security
• Providing 24/7 customer support
• Supporting responsible gambling measures
• Anti-Money Laundering (AML) compliance
• Data analysis to improve services and identify issues
• Record-keeping to demonstrate legal compliance

We do not sell your personal information to advertising companies or share it with third parties for any commercial purpose.

Cookies and Tracking Technologies

The mmk022 website and platform use cookies to enhance your experience and maintain security.

4.1 Types of Cookies

• Essential Cookies — Required for services to function properly; these cookies cannot be disabled.
• Functional Cookies — Save your language preferences and settings.
• Analytics Cookies — Help us understand how services are used; these cookies can be disabled through your browser settings.

You can set your browser to reject cookies; however, please note that doing so may limit certain features of our services.

Personal Information Sharing and Disclosure

We do not share your personal information with third parties, except in the following necessary circumstances and only to the extent required—

• Payment Processors — We share only the information necessary to process financial transactions with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay.
• Legal Requirements — If disclosure is required by a court order or request from a legal authority, we will comply with the law and notify you in advance where possible.
• Technology Service Providers — We share information only to the extent necessary with technology service providers who work with us to operate the platform, and they are required to commit to compliance with this policy.

We do not share your personal information with advertising companies, social media platforms, or third-party commercial entities for any reason.

Personal Information Security Measures

mmk022 uses modern SSL (Secure Socket Layer) encryption to protect your personal information. Proper access controls are in place on servers and databases, and staff can only access information relevant to their assigned responsibilities.

Our security measures include—

• SSL/TLS encryption for all data transmissions
• Two-Factor Authentication for verified identity confirmation
• Role-Based Access Control to restrict database access
• Intrusion Detection System to identify irregularities early
• An Incident Response Plan for rapid action in the event of a data breach

Security measures are reviewed and updated regularly. We also want to note that no platform in the digital environment can guarantee 100% security.

Personal Information Retention Period

We retain your personal information for as long as necessary to provide our services. After account closure, we—

• Retain financial transaction records for the period required by law
• Retain account access logs and gaming records as required by business needs
• Communication records are retained for a set period for customer service purposes.

Personal data that is no longer needed — and not required for legal enforcement or dispute resolution purposes — will be deleted or anonymized.

Your Rights

We respect and uphold the following rights you have regarding your personal data—

8.1 Right to Access

You may request to view the personal data we hold about you. You can send a related request to [email protected].

8.2 Right to Rectification

You may request correction of any personal data that is inaccurate or incomplete. For information that can be updated directly from your account settings, we encourage you to make those changes yourself.

8.3 Right to Deletion

You may request deletion of your personal data to the extent it does not conflict with legal obligations or our responsibility to retain financial transaction records. Please note that such deletion may limit your ability to continue using the service.

8.4 Right to Object

Since we do not process personal data for advertising purposes, there should be no need to object on advertising grounds. You may, however, request that we stop sending you service-related communications.

Protection of Minors

mmk022 services are intended for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21 under any circumstances. If you notice that a person under 21 is using our platform, please notify us immediately at [email protected]. We will close that account right away and delete all associated personal data.

Policy Changes

We may review and update this Privacy Policy from time to time. When changes occur, the updated policy will be posted on this page and the "Last Updated" date will be revised accordingly.

For significant changes, we will notify you in advance through the mmk022 platform or to the contact address you have provided. Continued use of the service after changes take effect will be considered your acceptance of the updated policy. We therefore encourage you to check this page regularly.

Contact mmk022

If you have any questions, requests, or concerns regarding this Privacy Policy, you can reach us through the following channels—

• 24/7 Live Chat — Contact us instantly in Myanmar language through the mmk022 platform
• Email — [email protected]

When submitting a personal data request, please include your account ID — this will help us assist you more quickly.